This privacy policy explains how our organisation uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
- What data do we collect?
Fake Flame collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- How do we collect your data?
You directly provide Fake Flame with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a customer form or provide data via email.
- Use or view our website via your browser’s cookies.
- How will we use your data?
Fake Flame collects your data so that we can:
- Email you with special offers on other products and services we think you might like.
- If you agree, Fake Flame will share your data with our partner companies so that they may offer you their products and services.
- How do we store your data?
- Fake Flame securely stores your data within our secure servers.
- Fake Flame will keep your [online data] for [12 months]. Once this time period has expired, we will delete your data.
- Marketing
Fake Flame would like to send you information about products and services of ours that we think you might like.
- If you have agreed to receive marketing, you may always opt out at a later date.
- You have the right at any time to stop Fake Flame from contacting you for marketing purposes or giving your data to other members of the Fake Flame Group.
- What are your data protection rights?
Fake Flame would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Fake Flame for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Fake Flame correct any information you believe is inaccurate. You also have the right to request Fake Flame to complete information you believe is incomplete.
- The right to erasure – You have the right to request that Fake Flame erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Fake Flame restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Fake Flame processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Fake Flame transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@fakeflame.co.uk Call us at: +44 (0)1249 813263
Or write to us: Fake Flame Limited, 6 Redman Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9RA.
- Privacy policies of other websites
- The Fake Flame website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
- Changes to our privacy policy
- Fake Flame keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd of January 2025.
- How to contact us
- If you have any questions about Fake Flames privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.